FAQ

What is the difference between the App and Console?

The App is where you’ll see the data from your devices. You can use it for yourself, or you can set up sub-accounts for your clients to see their devices. Console is the thing that allows a sensor to connect in to the network, then routes the information that comes from the sensor to the right “integration”, which is usually the MetSci App.

I’m not really into technology but I want to learn this, is it hard?

It’s like learning a trade; at first everything seems overwhelming or maybe a little confusing, but you’ll quickly get the hang of it. If you’re willing to put in about 3 hours of work watching videos and following along with tutorials, you’ll be ahead of all the people who are too scared to start. We think that understanding and using this technology opens up a world of opportunity to you. The real question is: Do you want to explore a new world?

Where do I take the Console & App free course?

I’ve got all the lessons posted for free over on the MetSci YouTube channel, check ’em all out and let me know if you run into any problems!

How do I use Console?

We’ve got a bunch of videos over on your YouTube channel detailing how to use Console, you can find them here. If you just want to sign up and blunder around a bit (some people learn best by doing), you can sign up here.

How do I use the App?

Start by signing up for an account, right here. You can watch the videos we’ve got on our YouTube channel if you’re a “step-by-step” learner. If you learn by doing, feel to just poke around, click on a bunch of links and see what happens. You can always come back and search the lesson plans on YouTube to see how to do a specific task.

What is LoRaWAN?

LoRaWAN stands for Long Range Wide Area Network. It’s a type of wireless protocol (radio frequency along with rules for how much and how often data can be sent) that allows you to send small packets of data long distances and through obstacles using a very low amount of power. LoRaWAN is excellent for sending stuff like a temperature reading every 10 minutes (or 24 hours). That’s a tiny amount of information being sent out occasionally. LoRaWAN is NOT good for video, or even phone or text messages; that’s just too much information.

I found a bug, who should I tell?